Testimonials: Hear what our customers have to say about us!

Ground Loop Heating and Air has been serving customers in the DelMarVa area for the past 20 years. In addition to having geothermal and radiant flooring used in our office, we also have it installed in our own homes. We are in close contact with our customers and were able to get some great feedback from them about their different systems over the years. Several customers have their own websites which are also incredibly useful to the curious person who wants to see pictures, system stats, etc. Read on to find out more.

Bob and Penny Strunk

Hi Everyone,

I appreciate the help, advice, and all that your employees contributed to the completion of the system. The house is all painted, and getting closer to completion; I would be happy to stand as one of your satisfied customers. Please feel free to stop by anytime to show a prospective client the system.

Yours truly,
Bob and Penny Strunk
830 Cedar Drive
Deale, MD

Dan and Pat Freedman

Earle and Donna Bailey

Dear Neighbor,

We just had a Geothermal Heat Pump installed as were warned that our 15 year old heat pump needed to be replaced. Geothermal is more efficient than your traditional heat pump because it uses the constant moderate temperatures found below the earth's surface for heating and cooling rather than the air temperature that traditional heat pumps use. High efficiency geothermal systems use a small amount of energy to capture and move a large amount of energy. The U.S. Environmental Protection Agency recognizes geothermal systems as the most energy-efficient, environmentally friendly and cost-effective comfort systems available. It is environmental equivalent of planting 750 trees, or taking two cars off the road. It is so earth-friendly that the state and federal governments are offering incentives to offset the cost of installation. Please feel free to call, email, or stop by for more info.

Earle and Donna Bailey
3100 Arrowhead Farms Rd.
410-721-9446
dbailey157@comcast.net

Malcolm and Maria Whyte, MD

[A nice thank you letter send to us after completed construction.]

Malcolm and I would like to thank you for all your hard work. We know this house was not easy. It is so nice to walk in every part of my home and enjoy the even temp!

Sallie and Ted Turnbaugh

We just wanted to let you know how much we are enjoying our new geothermal system. We knew it was an economical way to go, but we had no idea what a savings it would be. Our electric bill from our former house was $75 per month on a budget plan, and that home was three times smaller than our new house, and we still had to pay a separate oil bill. Our current electric bill in only $108 on a monthly plan and we have no oil bill. We are extremely pleased with the savings, as well as the comfort of the heat/air. Thank you again for your services, we would use your system and company again without hesitation.

Chris and Christine Woodall

When it came time to select a new heating and cooling system for our home, we wanted a system that would be economical to operate and provide real warmth in the winter months. Once we learned about the efficiency of geothermal technology, it was simply a matter of determining what company we could use to install the system. We had three different vendors come to our home and give us estimates. Mr. Mike Cullum of Ground Loop Heating/Cooling showed the most interest in taking the job. Previously our home had electric baseboard heating and did not have any duct work, so it would be a difficult job. Mr. Cullum and his ground loop work crew were selected because of their careful attention to our questions, the fact that Mr. Cullum had recently obtained extensive training on the Water Furnace system that he would install, and his reassurance that the job would be done right. We have had the system for about ten years now and have never had a problem. We love the warmth it provides in the winter months and as a result we quickly sold the pellet stove we had purchased to heat the home.

Todd and Christine Olson

[email correspondence to Wendy Reiger of NBC News for their special on Geothermal Systems]

See a video here of the Channel 4 Special

Chris and I are very happy with our geothermal system. We've had no problems what so ever during the frigid, cold/windy weather over the last few weeks and are as warm as we to be! We like to keep the thermostats around 65-67 during the day and below 60 at night, which is probably lower than most people, but we had visitors over this past weekend and the thermostat above 70; the system had no problem keeping up. It's so quiet we don't know that it is on.

As for as costs, I've attached a spreadsheet showing the average daily kWh's used and our Delmarva Power billings that I have received since April 06 (when we moved in). For the past 2 weeks, the daily kWh's ranged from 75-125/day depending on the temp winds during the 24 hour period (the winds lately are routinely 20-30 with gusts up to 40 off the bay!) For my most recent billing I had to call Delmarva to adjust their readings because it was way over the actual. Their estimated readings are for the "average" house and their estimated reading was more than 50% above my actual readings! Also, remember that our house is 4,880 sq. ft and has over 70 windows. So geothermal really does save money, and more importantly the environment!

Olson's Delmarva Power Electric Delivery Summary from 2006

* A=Actual reading, E=Estimated reading, C=Customer called in reading

(back to top)